Albion Saddlemakers

Inspired by riders, perfected by technology call for more info:+44 (0) 1922 646210
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Frequently Asked Questions

Q: How do I find the year my saddle was manufactured?
A: You will find a 5 digit code stamped on your saddle, on the Albion Platinum you will find your saddle number stamped on the near side, underside on top flap. All other models are stamped on the near side of the sweat flap. If you call Albion on our direct line on +44 (0) 1922 646210. We will be happy to provide you with the details of your saddle. Top
Q: How do I find out who my local Albion stockist is?
A: If you visit our stockist locator on our homepage, simply enter your postcode and your local stockist information will appear. Or call us on +44 (0) 1922 646210. Top
Q: How do I know if my saddle fits?
A: We recommend without exception that all saddles are fitted by an experienced, qualified saddle fitter. However if you are looking to decide whether your saddle fits or not, take a look at our essential fitting tips in our brochure which gives advice on how to fit your saddle. Top
Q: Will Albion come and fit my saddle?
A: Albion do not offer this service, however Albion supply a large number of independent saddle fitters who are listed on the stockist locator who would be happy to assist with fitting your saddle. Top
Q: Can I buy my saddle directly from Albion?
A: We do not sell saddles directly to riders, we sell through authorised Albion stockists worldwide. If you would like information on your local stockist please click here or call us on +44 (0) 1922 646210. Top
Q: Can the fitting be changed in my Albion saddle?
A: Yes, if you find your horse has changed shape and your Albion no longer fits correctly, please contact your local stockist to discuss the options available. Top
Q: Can I change the fitting of my Albion Platinum saddle myself?
A: The Platinum saddle requires an Albion trained saddle fitter to change the fitting. It can also be changed by being sent into the factory via your local stockist or your saddle fitter may carry out the alterations needed on site. Top
Q: How long is my saddle covered under warranty for?
A: All of our products carry a comprehensive warranty that covers faulty materials and bad workmanship.

The tree (5 years) - for breakage while subject to normal usage and conditions.

All other saddle components (2 years) - for manufacturing errors or component defects. Top
Q: If I have an accident can my saddle be repaired?
A: Yes, you need to contact your local stockist / saddle fitter who will advise you on how to get your saddle repaired and the cost involved. Top
Q: How do I know if my stockist is a genuine Albion stockist?
A: All our qualified Albion stockists are listed on our stockist locator or please call us on +44 (0) 1922 646210 where one of our sales team will be happy to advise you. Top
Q: What do I do if I am not happy with my saddle fitter?
A: All of the saddle fitters we supply are experienced saddle fitters, however if you are unhappy with their service please email us at enquiries@albionsaddlemakers.co.uk or call us on our direct line on +44 (0) 1922 646210 and we will do our best to help you resolve this. Top
Q: What colours can I have my Albion saddle in?
A: Albion saddles can be customised to a range of colours. Standard colours are Black, Chocolate or Dark Havanah. Ultima saddle colours are made in Mushroom Black or Mushroom Brown. Please see brochure page 14 for further details. Top
Q: How do I look after my new Albion saddle?
A: We advise that a full application of our Albion soap and leather balm is applied before you ride in your new Albion saddle. After this we highly recommend daily cleaning, an application of the Albion soap and Albion leather balm maintains the quality and suppleness that is required. Top